Supplier Application
Our agency is committed to providing the highest level of customer service. To meet the needs of our clients we require businesses/sole traders seeking work through our agency to become an agency approved and preferred supplier.
How to become a LAWSON preferred supplier?
- The first step in this process involves you filling out the below Supplier Application Form.
- Once you have submitted your Supplier Application Form, please email our agency copies of your Insurance Policy, ABN/ACN and Trades Licence to lawsoninvoices@tapi.com.au and rental.team@lawsonre.com.au.
NOTE: Please note you will be required to provide copies of your renewed insurance policy and trade license each year in order to remain a LAWSON Preferred Supplier. - COVID-19 Compliance: our agency has taken extra precautions around the safety of our clients, creditors and staff. To ensure we are complying with COVID-19 regulations, please fill out the below COVID-19 Compliance form so that we can save it on record. For your safety, each tenant must also fill out this form when submitting a maintenance request and their completed form will be emailed to you with the job details.
Supplier Application Form
National Police Check Certificate
How Work Orders will be Supplied
Emergency / Urgent Work
- Emergency work will be phoned but may also be sent as an SMS, followed with an email work order.
- We ask that you attempt to speak to either the LAWSON Property Manager or Landlord prior to completing any works on a PRD property,
General Work Orders / Quotes
- All work orders and quote requests will be sent via email and include: Full maintenance request details, tenant completed COVID-19 Compliance Form, tenant contact details for access, landlord contact details should you need to contact them directly to discuss the maintenance or seek approval.
- We expect all work orders will be responded to by the LAWSON preferred supplier by contacting the tenant the same day or within 24 hours.
- For accessing all tenanted properties, access must be arranged directly with the tenant.
- For accessing vacant properties, please call our office ahead of time and we will arrange a set of keys for you.
NOTE: only LAWSON Property Managers or Landlords may give approval for works to proceed.
Supplier Availability
- Suppliers who are required for emergency work (plumber, electrician, locksmith) must be contactable 24 hours / 7 days a week.
- If going away / having time off, please advise our office of your alternative / relief contact number and names.
- If you are not able to accept the work and complete it in the required time period, please advise our office promptly so the job can be reallocated.
Payment Processing
- Our agency processes payments on the last day of each month. All invoices must be received 3 working days prior to this date. If invoices are received after this cut off date, payment will not processed until the following month.
- Invoices must be itemised for parts and labour unless otherwise agreed.
- Receipts and warranty documentation must be produced if required.
- All invoices must be sent in a PDF format to accounts.team@lawsonre.com.au. Formats other than PDF will not be accepted.